1-800-WATER-OK info@kadswac.com
Emergency Line: 1-800-WATER-EMERGENCY

About Kaduna State Water Corporation

Kaduna State Water Corporation (KADSWAC) is responsible for the production, treatment, and distribution of potable water throughout Kaduna State.

Established in 1970, KADSWAC has committed itself to delivering safe, reliable, and affordable water services to all communities in Kaduna State. Our mandate covers water production, distribution, infrastructure maintenance, and ensuring compliance with national water safety standards.

Mission & Vision

Our Mission

To provide sustainable, safe, and affordable water supply services to all residents of Kaduna State while ensuring operational efficiency and customer satisfaction.

Our Vision

To be the leading water utility in Nigeria recognized for quality service delivery, innovation, and excellence in water management.

Core Values

  • Integrity
  • Transparency
  • Accountability
  • Service Excellence
  • Innovation

Priority Themes / Performance Areas

Our core focus areas that guide operational excellence and service delivery.

Water Production

Ensuring consistent, safe, and adequate water supply for all communities.

Cost Optimization

Reducing chemical and energy costs while maintaining quality and efficiency standards.

Billing & Collection Efficiency

Improving billing accuracy and revenue collection through modern systems.

Non-Revenue Water Reduction

Minimizing losses from leaks, theft, and inaccurate metering to boost efficiency.

Customer Care & PR

Enhancing communication and service delivery to strengthen public trust.

ICT & Innovation

Leveraging technology to improve water management, monitoring, and operations.

Monitoring & Evaluation

Tracking performance and progress to ensure accountability and continuous improvement.